Skip to content

Project Summary

The Mandarin Oriental, Canouan Island, a world-class luxury resort, required a robust and scalable electronic access control solution capable of managing over 200 online locks distributed across rooms, suites, and private villas. The challenge lay in ensuring full real-time control and monitoring despite the property’s spread-out geography and independent structures.

Challenges and Solution

Traditional access control infrastructure was unsuitable due to the property’s layout and the brand’s demand for a frictionless guest experience. Key Systems Solutions designed and deployed a Salto Wireless XS4 Access Control System, a high-performance solution that combines security, flexibility, and ease of management. 


The wireless system connects battery-powered electronic locks using 2.4 GHz radio transceivers, communicating with network gateways linked to the central management platform via Ethernet or Wi-Fi. This architecture allows hotel management to update user profiles, monitor audit trails, collect lock battery data, and make configuration changes in real-time—all with a single click. The solution delivers full operational control and security oversight consistent with the Mandarin Oriental brand’s global standards.

KEY ACHIEVEMENTS

Seamless real-time access management

Comprehensive audit trail and user control

Reliable wireless connectivity across all guest areas

Enhanced operational efficiency for hotel management

ALL Our Projects

Our portfolio highlights successful access control projects across the Caribbean, demonstrating our expertise and dedication to delivering outstanding results. We invite you to explore our work and discover how we can secure your property in the Caribbeans.

READY TO Upgrade your access control?

let's finD THE sOlution THAT FITS YOUR PROPERTY

Be it in a hotel, business, public space, or residence — we’ll help you create a secure and seamless access experience, crafted for the Caribbean.

LeAvE us A MeSsAGe