PRIVACY POLICY

Key Systems Solutions Inc. (KSS)
Last updated: 17 March, 2026

1. Introduction

Key Systems Solutions Inc. (“KSS”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information with transparency, security, and professionalism.

As a provider of intelligent access control solutions across the Caribbean, including deployments of Salto Systems technologies, we ensure that all data practices align with internationally recognized standards and the expectations of our technology partners.

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, or team.

2. Information We Collect

a. Information You Provide

We collect personal and business information when you request a demo or consultation, submit a contact form or communicate with our team. This may include:

• Name

• Email address

• Phone number

• Company / Property name

• Country or project location

b. Technical Information

We automatically collect limited technical data such as:

• IP address

• Device and browser type

• Website usage behavior

This helps us improve performance and user experience.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and project requests

• Provide consultations and solution recommendations

• Support the design, deployment, and maintenance of access control systems

• Share relevant updates, insights, or service communications (with consent)

• Improve our website, services, and customer experience

4. Salto Systems & Technology Partner Alignment

KSS works closely with global technology partners, including Salto Systems, to deliver secure and scalable access control solutions. In doing so:

• We follow partner-approved implementation and data handling practices

• Any system-related data is managed in accordance with Salto platform standards and security protocols

• KSS does not access or process end-user credential data (e.g., guest access, key credentials) beyond what is required for system setup, configuration, or support

• Operational data within Salto platforms is governed by the end client (property/operator) and Salto’s own privacy and security framework

5. Legal Basis for Processing

Where applicable, we process your information based on:

• Your consent

• A legitimate business interest (e.g., responding to inquiries, improving services)

• Contractual necessity for project delivery

6. Sharing of Information

We do not sell or trade your personal information. We may share limited information with:

• Trusted service providers (e.g., hosting, CRM, analytics tools)

• Technology partners (such as Salto Systems) where required for project delivery or technical coordination

• Legal or regulatory authorities if required

All parties are required to maintain strict confidentiality and data protection standards.

7. Data Storage & Regional Considerations

KSS operates across multiple Caribbean jurisdictions. Your information may be processed or stored in secure systems located in:

• Canada

• The Caribbean region

• Other jurisdictions where our technology partners operate

We ensure appropriate safeguards are in place to protect your data regardless of location.

8. Data Retention

We retain your information only as long as necessary to:

• Respond to your inquiries

• Support ongoing or past projects

• Meet legal and operational requirements

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data

• Withdraw consent from communications at any time

To make a request, please contact: admin@keysystemsolutions.com

10. Cookies and Website Tracking

Our website uses cookies and similar technologies to:

• Improve website functionality

• Understand user behavior

• Enhance your browsing experience

You may disable cookies through your browser settings if preferred.

11. Data Security

We implement appropriate technical and organizational safeguards to protect your information, including:

• Secure hosting environments

• Controlled access to data

• Alignment with partner security standards (including Salto Systems where applicable)

12. Third-Party Links

Our website may contain links to third-party platforms (including partner technologies). We are not responsible for their privacy practices, and we encourage you to review their policies separately.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology partnerships, or regulatory requirements.

14. Contact Us

For any questions regarding this Privacy Policy or your data:

Key Systems Solutions Inc.
📧 admin@keysystemsolutions.com
🌐 https://www.keysystemsolutions.com/